The store is provided by Egosoft's partner Xsolla. Xsolla is PCI DSS Level 1 which refers to the highest level of compliance with the Payment Card Industry Data Security Standard. So, all payments made via this store are completely secure.

You can find your purchased game key in the email provided during the checkout.

When your payment is successful, the game key will be sent to your email. It usually takes less than 5 minutes. If you purchased a pre-order, the key will be emailed to you when the game is released.

First, check both your Inbox and Spam folders in your email. If you still can't find the game key, contact Xsolla Customer Support for assistance.

The store currently accepts payments via most popular credit/debit card brands and e-wallets. You can view all available payment options on the payment page.

You can find your purchase receipt in the email provided during the checkout.